NCC’s Concierge Service has the tickets – or works to get them

Posted on Feb 13, 2013

Feb 13, 2013

Steve Richards isn’t much of a social planner and by the time he learned Aretha Franklin was performing at the Ryman Auditorium, good tickets were gone.

A friend and fellow Nashville City Club member mentioned George Armistead had just snared great seats through the Club’s Concierge Service, so Steve rang Member Relations Manager, Ashlee Polk. Fifteen minutes later, Steve had two seats in the second row of Ryman’s balcony. He and his wife sat behind Martina McBride.

“It was perfect,” he says.

On behalf of City Club members, Ashlee has established relationships with the Schermerhorn Symphony Center, TPAC, Bridgestone Arena and the arena’s 501 Club, in addition to the Ryman. She also can make arrangements for a corporate discount at the downtown Holiday Inn and Hotel Indigo.

“The Concierge Service is one of our great, though lesser-known, benefits of City Club membership,” Ashlee says. “We are always building new partnerships to provide our members with access to the events and places they enjoy.” Members, of course, pay the cost of the tickets and rooms, but the Concierge Service provides access to seats not always available to the public.

Realtor and City Club Member Laurie Sheinkopf is a convert. For concerts at Bridgestone, she calls Ashlee to take advantage of the arena’s 501 Club, a 90-person box where the City Club has seats. The package includes parking, food and drinks.

“It is so easy,” Laurie says. “If I am running late from work and starving I know I can go in there and the food is fantastic.

“I don’t have to stress,” she says. “It is also great for clients because I can give them the tickets.” Club 501 seats go quickly, so Laurie plans ahead for shows there. She attended the Country Music Awards and has Club 501 tickets for Maroon 5 and Lady Gaga.

“It is totally awesome,” she says.

Steve and Jane Richards

Steve and Jane Richards used the Nashville City Club Concierge Service and got Founder’s Box seats to see performer Diana Krall.

Steve Richards says the same thing. “I am not going anywhere to get tickets in Downtown Nashville without going through Ashlee,” he says.

Since the November 2011 Aretha Franklin show, Steve has used NCC’s Concierge Service at least three other times – for Peter Cetera at the Ryman, Joe Bonamassa at TPAC and Diana Krall at the Schermerhorn. Each time, it was last minute. Each time, the seats were awesome.

For Diana Krall, Steve and Jane Richards sat in a Founder’s Box, 100 feet from the performer.

To use the Concierge Service for performance tickets or hotel rooms, contact Member Relations Manager Ashlee Polk at 615.620.1329 or

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